Business Development Trustee

What will you be doing?

• Supporting the Founder in researching, identifying and developing new models to grow food sales at the cafe, and achieve Plateful Café’s mission
• Liaise with relevant staff to champion an effective growth plan, and ensure that plan is aligned with the mission to support more refugees into work
• Ensure Plateful Café’s customer service is of the highest standards
• Support the Founder in the production and implementation of the business plan, growing both the markets and the e-commerce and cafe
• Support the Founder to implement a marketing plan
• Represent Plateful Café at social events

Requirements:

• A passion for improving the lives of refugees and asylum seeker
• Experience and understanding of growing an e-commerce business and/or knowledge of cafe retail
• Previous experience in business development and sales
• Previous experience in customer services
• Being a proactive self-starter with dedication and drive to upskill in order to support the charity

Desirable:

• Knowledge/experience of telemarketing and call centres
• Experience using CRM systems
• Previous experience in Marketing
• Knowledge of the food and café industry
• Lived experience of being a refugee and/or experience working with refugee