Overall Purpose To ensure on behalf of the Board that Plateful Cafe’s assets are properly managed, only used for approved purposes, and applied as effectively as possible. Oversee the financial affairs of the organisation and ensure they are legal, constitutional and within accepted accounting practice and with previous Treasurer experience. Main Responsibilities Share the responsibility of reporting the financial position (balance sheet, cash flow, fundraising performance etc). Oversee the production of necessary financial reports/returns, accounts and audits and the production of an annual budget and propose its adoption at the last meeting of the previous financial year. Τo ensure that proper accounts and records are kept and that Plateful Cafe meets its legal obligations in respect of its financial affairs and financial reporting Τo ensure that Plateful Cafe’s financial resources are spent in line with good governance and legal and regulatory requirements Τo be instrumental in the development and implementation of Plateful Cafe’s financial policies To supervise and assist Finance assistants Main Tasks Liaising with the appropriate member(s) of volunteers responsible for Plateful Cafe’s financial activities and financial record-keeping Make members aware of their financial obligations and take a lead in interpreting financial data to them. Μonitoring that financial systems and controls are in place and adhered to Assist the fundraising team and team with Funding applications with the finance questions Assist with preparing budgets and other financial information for funding bids Assist volunteers with the preparation of financial reports for funder Αcting as a financial spokesperson for Plateful Cafe as appropriate Ensure proper records are kept and that effective financial procedures and controls are in place, ie: Cheque signatories; Purchasing limits; Purchasing systems; Petty cash/ float; Others as appropriate Appraising the financial viability of plans, proposals and feasibility studies. Lead on appointing and liaising with auditors/an independent examiner Undertake bookkeeping duties and/or oversee the finance volunteer ensuring posting and bookkeeping is kept up-to-date. Regularly carry out reconciliations/ oversee regular reconciliations by the finance volunteer. Please note this list is not exhaustive, there would be ad-hoc activities finance related that the Treasurer would be involved with as well. Qualities Knowledge and experience of current and fundraising finance practice relevant to charities voluntary and community organisations. Previous experience in a voluntary organisation in the finance team or Treasurer Knowledge of bookkeeping and financial management for at least 1 year Preferably prior knowledge of FreeAgent or a cloud based accounting system Diploma/ Higher Education degree in Finance, Accounting or related Managing a team remotely in the past is preferred Good financial analysis skills Ability to communicate clearly
Location: London (collections from Blackfriars SE1 or Honley Road SE6 2HZ; deliveries across Greater London) Role Type: Volunteer (mileage reimbursed) Role Overview We are seeking reliable and responsible Volunteer Drivers to support the transportation of food and products to markets, events, and private catering locations across London. This role is vital in ensuring goods are delivered safely, on time, and in excellent condition. Key Responsibilities Collect food and product items from designated pick-up points Transport goods to markets, events, and catering venues Load and unload items safely Plan efficient delivery routes Maintain communication with the team Ensure vehicle cleanliness Follow road safety regulations Requirements Valid UK driving licence Access to a reliable vehicle Good knowledge of London roads or GPS use Ability to lift moderate loads Reliable and organised Desirable Delivery or logistics experience Food hygiene awareness What You’ll Gain Support community initiatives Flexible schedule Logistics experience Mileage reimbursement at £0.45 per mile Additional Information Flexible shifts including weekdays, evenings, and weekends.
Help us tell stories that change lives. Plateful Café seeks a WordPress Content & Landing Page Specialist Volunteer to turn our refugee chefs’ journeys into powerful web content. Every landing page you create directly connects people with authentic Syrian, Iranian, and Sudanese cuisine—and gives refugee chefs paid opportunities to rebuild their lives. Your content bridges the gap between someone searching Google and discovering our life-changing work. This isn’t just writing—it’s impact. What will you be doing? Create compelling landing pages that turn Google Ads visitors into catering customers, supper club guests, and shop buyers Write heartfelt blog posts sharing refugee chef stories, cultural food heritage, and community impact Optimise existing pages so more people find us, engage with us, and support our mission Craft clear calls-to-action that inspire people to book, buy, and get involved Work with our marketing team to align every word with our Google Ads strategy Improve page performance so our limited Google Ads budget reaches more people Keep our website fresh with updated events, chef spotlights, and product stories What are we looking for? Confident WordPress user who can create and edit pages independently Understanding that great landing pages need clear headlines, compelling CTAs, and relevant content Natural writer with empathy—you tell stories that move people to action Detail-oriented—you check links, test mobile responsiveness, and perfect formatting Curious about how content supports Google Ads (or eager to learn) Self-driven and reliable—you deliver quality work on time Available 2-4 hours per week Desirable but not essential: Experience with WordPress page builders (Elementor) Basic SEO knowledge Understanding of conversion rate optimisation Experience with Google Analytics or Google Ads Passion for food, social justice, or refugee support What difference will you make? Your landing pages directly generate catering bookings and shop sales—real income for refugee chefs Your blog posts introduce thousands to the rich culinary traditions of Syria, Iran, and Sudan Your optimisation maximises our $10,000 monthly Google Ads Grant—every improvement means more reach You create content that gives refugee chefs visibility, dignity, and economic opportunity Build a portfolio of conversion-focused content with measurable results See real impact: page views, bookings made, products sold, lives changed Ready to use your WordPress skills for good? Apply now and start making an impact.
We are looking for an Events Assistant who can help us organise monthly community dinners featuring three course meals from around the globe to enable the charity to engage with and attract donors. To help with running the dinner on the day with tasks including welcoming the guests, serving food and drinks, take payments, setting up and clearing, etc. Someone who can work as part of a team to plan and organise other events and fundraisers throughout the year, for example refugee week. The Events Assistant will assist with applying for funds for events including securing raffle prizes, donations of ingredients, material needed, musicians and entertainment, etc. To also work with the marketing team, providing details of upcoming events for promotion; take pictures and quotes at the event. Main duties will include: Prior experience of events planning and organisation A passion and keenness to engage in community-based work to support refugees and serve the local community Good organisation skills including: effective time management, punctuality and delegation of tasks. A flexible and proactive attitude to working Good responsiveness to emails/ text/ whatsapp Practical skills to help prepare and set-up the café for events Able to work well in a team and communicate effectively with the rest of the staff and visitors of the cafe A willingness to learn new skills Desirable: Prior experience working with refugees, people seeking asylum or other vulnerable groups Prior experience of involvement in charity fundraising events
Work closely with the Founder and Cafe Manager to lead the operations team involved with opening the café. Action planning, piloting and market research Customer development Developing networks in the hospitality sector to provide opportunities for Plateful Café clients to seek experience and positions after the training programme Plan opportunities to diversify and capacity build Plateful Café’s income strategy Overseeing activity on the online shop and selling points e.g. markets, local shops, event Essential Skills: Experience of management role in hospitality industry Experience of setting up a community Cafe Strong track record of relationship building and networking with businesses Experience working to KPIs Successful leadership and operations in a professional capacity Shared commitment for creating empowering, proactive solutions to local challenges People-centred approach with strong communication and team working skills Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship Desirable Skills: Lived experience of being a refugee Project coordination experience Network building in South-East London
What will you be doing? Supporting the Founder in researching, identifying and developing new models to grow food sales at the cafe, and achieve Plateful Café’s mission Liaise with relevant staff to champion an effective growth plan, and ensure that plan is aligned with the mission to support more refugees into work Ensure Plateful Café’s customer service is of the highest standards Support the Founder in the production and implementation of the business plan, growing both the markets and the e-commerce and cafe Support the Founder to implement a marketing plan Represent Plateful Café at social events Requirements: A passion for improving the lives of refugees and asylum seeker Experience and understanding of growing an e-commerce business and/or knowledge of cafe retail Previous experience in business development and sales Previous experience in customer services Being a proactive self-starter with dedication and drive to upskill in order to support the charity Desirable: Knowledge/experience of telemarketing and call centres Experience using CRM systems Previous experience in Marketing Knowledge of the food and café industry Lived experience of being a refugee and/or experience working with refugee
We are seeking to appoint enthusiastic, well-organised and highly motivated Fundraising Assistant to assist our Grants and Funding team with the research and writing of funding applications to secure vitally needed funds for the charity. Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Greenwich Our commitment is to reach the most vulnerable people in our community and help them access the support they are entitled to. Voluntary, Half a day per week
As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers. Key responsibilities Identify and approach local high net worth individuals/businesses to approach for a regular donation Develop a donor relationship strategy aimed at maximising engagement and satisfaction. Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships). Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts. Encourage previous donors to continue their support. Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters. Create and distribute surveys to gain insights into our donors’ needs and expectations. Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work. Requirements: Strong communication abilities Proficiency with google docs/sheets Excellent organisational skills A confident individual who is comfortable engaging with a diverse range of people Pro-active approach and work with minimum supervision Can commit a minimum of 2 hours per week
We are looking for a Volunteer Market Stall Trader, to help sell produce made by our refugee chefs to customers at local markets. This role involves setting up and taking down the market stall, engaging with potential customers, explaining our products, addressing inquiries, and actively promoting sales. You will gain valuable experience in sales and customer service. What will you be doing? Market Stall Setup and Take Down: Assist in the set up and take down of the market stall, including arranging products, setting up signage, and ensuring the stall is presentable. Product Promotion/Sales Encouragement: Engage with potential customers, explaining our products, the refugees who made them and our story, answering questions and providing recommendations as needed. Sales Transactions: Handle sales transactions efficiently and accurately including Zettle for cards and also cash. Desirables: Ability to perform tasks that may involve heavy lifting and physical labour, such as setting up and taking down the market stall Strong customer service skills with a friendly and approachable demeanour Ability to work independently, as well as part of a team Willingness to learn about our charity and products and effectively communicate this to customers Basic numeracy skills required for processing sales transactions and handling money
We are looking for a film maker who will be able to join us at our food and music events, film and create short highlight clips to share on social media (see our instagram page for ideas). What will you be doing? Conducting short interviews with guests and the team to create content Contribute new ideas and creativity welcome to showcase and promote Plateful Cafe. Requirements: Basic video editing ability A decent camera/phone
