What will you be doing?

  • Supporting the Founder in researching, identifying and developing new models to grow food sales at the cafe, and achieve Plateful Café’s mission
  • Liaise with relevant staff to champion an effective growth plan, and ensure that plan is aligned with the mission to support more refugees into work
  • Ensure Plateful Café’s customer service is of the highest standards
  • Support the Founder in the production and implementation of the business plan, growing both the markets and the e-commerce and cafe
  • Support the Founder to implement a marketing plan
  • Represent Plateful Café at social events

Requirements:

  • A passion for improving the lives of refugees and asylum seeker
  • Experience and understanding of growing an e-commerce business and/or knowledge of cafe retail
  • Previous experience in business development and sales
  • Previous experience in customer services
  • Being a proactive self-starter with dedication and drive to upskill in order to support the charity

Desirable:

  • Knowledge/experience of telemarketing and call centres
  • Experience using CRM systems
  • Previous experience in Marketing
  • Knowledge of the food and café industry
  • Lived experience of being a refugee and/or experience working with refugee
Job Category: Operations
Job Type: volunteer
Job Location: London Remote

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